Job Description:

[MULTIPLE POSITIONS] Avanade Inc. seeks Senior Consultants, Technical Advisory in Houston, TX to play an integral part in defining how Avanade views and perceives the marketplace in categories for which we offer Advisory services to our clients. In this role, you will: operate within teams to assess the client Infrastructure environment (current issues, standards, technology, tooling, processes, capabilities, operating model and ongoing transformation); support teams to create the future state IT infrastructure strategy that addresses all stakeholder agreed issues and change requirements, taking into account business strategy, guiding principles and ongoing transformation projects; design customer flows/customer journey analysis; apply knowledge of business models, business and consumer technologies for implementation plans/IT improvement approaches and research methods; support vendor selection and procurement engagements by providing a mix of technical and analytical expertise to build requirements; coordinate with work efforts on a variety of projects, which includes information gathering used to evaluate client business environments and economic factors; and provide pre-sales support which consists of understanding client requirements, building proposals, building statements of work, and creating effort and resourcing plans. Periodic travel to client sites (domestic) is expected up to 80% of the time. Must live w/in reasonable commuting distance of Houston, TX.

Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired as set forth below. The offered salary range for this specific position in TX is $129,917 to $130,000 per year. Any multi-state or general compensation ranges displayed below do not apply to this position.

We anticipate this job posting will be posted on 5/12/2026 and open for at least 30 days.

Avanade offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: www.avanade.com/en-us/career/benefits

Introduction:

Serve as a Productivity Studio MW Technical Lead, responsible for driving end-to-end solution design, technical architecture, and value-based delivery of Low Code PP, as well as agentic and AI-enabled solutions across the Productivity Studio portfolio.

Come Join Us:

This role combines technical leadership, solutioning, and delivery ownership, ensuring that Productivity Studio engagements deliver measurable business outcomes at scale while adhering to enterprise-grade standards.

What you'll do:

1. Technical Architecture & Solution Leadership

• Lead architecture and design of Copilot, Power Platform, Azure, and AI-driven solutions

• Define scalable, secure, and compliant architectures aligned with enterprise governance

• Evaluate and recommend best-fit technologies for prioritized use cases 

• Drive POCs, solution ideation, and architecture evolution to accelerate delivery 

2. Productivity Studio Delivery Leadership

• Own and manage end-to-end delivery lifecycle for Productivity Studio initiatives 

• Define and execute delivery plans, including risk, issue, and dependency management

• Partner with Delivery Lead (you) to ensure alignment across timeline, scope, and financials

• Ensure adherence to Agile delivery practices and SDLC standards

3. AI & Agentic Solution Enablement

• Contribute to the evolution of agent-first delivery models and frameworks as part of Productivity Studio’s frontier capabilities 

• Ensure solutions leverage enterprise intelligence, governance, and reusable accelerators

4. Value Engineering & Business Outcome Focus

• Translate business requirements into high-value use cases and measurable outcomes

• Support definition of business value, ROI, and success metrics for each engagement 

• Prioritize work based on business impact, complexity, and scalability

5. Stakeholder & Client Engagement

• Act as a trusted advisor to Microsoft and Avanade stakeholders

• Support pre-sales, deal shaping, and solutioning activities (as evidenced in prior architecture roles) 

• Lead technical discussions with client architects and business stakeholders

• Drive alignment across cross-functional teams (UX, engineering, advisory)

6. Team Leadership & Capability Building

• Provide technical leadership and mentorship to delivery teams

• Support onboarding and scaling of Productivity Studio pods

• Promote reuse of assets, accelerators, and best practices

At Avanade we create change for a living, and joining us is your chance to do the same. Founded in 2000 by Accenture LLP and Microsoft Corporation, we have 50,000 people in more than 20 countries helping the world’s biggest and most innovative organizations realize results in a digital world – with business technology solutions, cloud and managed services that combine insight, innovation and expertise in Microsoft technologies. Find out more at avanade.com/careers

The D365 Customer Engagement (Customer Service) Business Solution Advisor is responsible for driving revenue for the D365 Customer Engagement (Customer Service) business, globally, through prospecting, acquisition, development, and expansion customer opportunities.

JOB SUMMARY:

The D365 Customer Engagement (Customer Service) Business Solutions Advisor (BSA) will provide technical and solution envisioning expertise to the Avanade and Accenture sales teams. The BSA will help develop and execute sales strategies, drive proposal efforts and provide technical sales support. The BSA will specialize in Microsoft Dynamics Customer Engagement Solutions for Customer Service and therefore provide deep expertise in lead qualification, opportunity assessment, opportunity development and proposal development. This role will be cross-industry.

What you'll do:

Sales Support (60%)

· Proactively deliver strategic messages and roadmaps to both new and existing customers within the Local Account Groups

· Work with the Business development (sales) team to develop and execute selling strategies

· Provide pre-qualification expertise to evaluate customers' business needs and align them based upon Avanade differentiators

· Consistently build depth in breadth in technology expertise through Avanade’s multiple tools, mandated training, access to enterprise cutting edge engagements

· Help the customer see what is possible with technology (visionary)

· Manage customer information using internal tools such as the internal CRM system, deal pricing tool, and/or regional sales spreadsheets

· Deliver quality presentations (both written and oral) and customized product demonstrations (POC)

· Serve as the Solution lead for new opportunities and direct large proposal efforts

· Understand customer business requirements to the depth you are able to spark conversation around new opportunities (what is possible with technology)

Solution Development (30%)

· Build relationships with Accenture, Microsoft, industry groups and customers

· Give input to the Global COE Team in developing and executing plans for brand development, customer referrals, market awareness and market positioning

· Represent Avanade at relevant customer and industry events and write POV documents/conduct webinars which create positive exposure for Avanade’s brand

· Contribute to the development of Avanade intellectual property, including assets and knowledge capital

· Evangelize the Customer Service/Contact Centre solutions across the Global regions

Customer Delivery (10%)

· Project kickoff support

· Customer/Prospect training

OBJECTIVES / METRICS for Avanade Customer Engagement BSA:

· Sales Support (sales and revenue targets)

· Solution Assets

· Harvesting of field-generated assets

· Continual Growth and Maintaining of technical skills and certifications

· Avanade Capability Readiness and Thought Leader (MU and Sales)

· Be active in Avanade technology communities & demonstrate leadership

· Be active in Customer Service/Contact Centre communities & demonstrate leadership