Are banks realizing business benefits from AI?

Banks seem reluctant to provide quantified business benefits from AI. Is it just reluctance to share competitive advantage? Or are there few benefits to talk about? Our research shows that demonstrating business benefits raises a series of challenges.

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We spoke with senior bankers to understand the issues around quantifying business benefits from AI. This ranged from getting the right foundations in place, developing stronger change management capability and implementing effective risk and governance structures, especially as banks scale up.

 

Quantifying AI is raising a whole new set of issues, including better data infrastructure and management, greater cloud capability and focusing on supporting people as their work changes significantly. Despite the hype, we are still at the early stages.

AI impacts banks in three ways 

Read our report

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Realizing AI benefits for banks 

Download the report to find out how other banks are coping with the challenges of AI benefit realization.


Because of our work with many banks around the world, combined with our ability to co-innovate with Microsoft - including supporting banks as part of the Microsoft Early Access Program – Avanade is able to offer banks practical insights on realizing AI benefits. 

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