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Business Apps

Are these pitfalls preventing you from maximising your ERP investment?

Posted by Martin Burden on January 23, 2020

Martin Burden gives his guidance on how to identify mistakes that lead to ERP platform disappointments and explains how to avoid them.

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Retail

NRF’s Big Show 2020: Taking it to a new level

Posted by Corine Vives on January 23, 2020

Corine Vives shares her insightful experience at the National Retail Federation (NRF) annual Big Show!

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Digital Business

Connect digital ethics to your corporate values

Posted by Chris McClean on January 21, 2020

How and why companies should incorporate digital ethics in their corporate values.

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Marketing

4 components you need in order to master digital marketing operations

Posted by on January 21, 2020

Chris Horton shows the importance of digital marketing operations added to the usual focus on technology and strategy.

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Banking

How leading FS firms are reimagining their corporate IT function

Posted by Nicholas Merriman on January 19, 2020

Nic Merriman explains how financial services (FS) corporate IT can create the standards, operating models and governance to ensure technology is introduced and used appropriately.

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Innovation

3 ingredients of design thinking for successful accessibility projects

Posted by Francesca Tassistro on January 17, 2020

Francesca Tassistro talks about the creation of a Digital & Innovation Studio Team to help define a framework for accessibility and digital inclusion as an offering for clients.

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Business Apps

Who is managing your new front office?

Posted by Dan Cefaratti on January 16, 2020

Dan Cefaratti discusses the critical roles in the new front office and what it takes for future-ready organizations to create the new back office.

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Customer Experience

The “X” in CX stands for eXceptional

Posted by Julia Martin on January 15, 2020

Julia Martin discusses three ways to deliver exceptional customer experience and grow long term affinity for your products and services.

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Customer Experience

Exploring customer experience management at Adobe CXM Space 2020

Posted by Michael Jacobi on January 14, 2020

Mike Jacobi discusses the doomed martech predictions of the 2010s and the marketing technology predictions for the 2020s that will be presented at Adobe CXM Space.

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Workplace

WX: The way to keep scarce talent

Posted by Peter Barrett on January 13, 2020

Peter Barrett explains what it takes to banks and insurers to recruit and retain exceptional talent and create the right workplace experience.

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