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Artificial Intelligence

Global insurance firm automates to achieve intelligent IT

Posted by Chris Lloyd-Jones on November 14, 2017

Learn how Avanade delivered emerging automation technologies to an insurance company to increase customer satisfaction.

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Avanade Spotlight

My favorite take-aways from Sitecore Symposium 2017

Posted by Jakob Leander on November 14, 2017

Avanade’s Jakob Leander recaps what he learned at Sitecore Symposium 2017.

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Technology Infrastructure

IT modernization: are you setting the pace or trailing the pack?

Posted by Leigh Schvartz on November 9, 2017

Leigh Schvartz shares details on a new tool developed by Avanade to measure your IT modernization progress across Applications, Infrastructure and Workplace. Read to learn more and take the assessment.

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Digital Business

Employee experience is not only a topic for HR managers

Posted by Francesca Tassistro on November 8, 2017

Based on research, we know employee and customer experience are tightly intertwined. Francesca Tassistro describes the influence employee experience has on customer experience.

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Digital Business

Digging deeper into the Power of Moments

Posted by Sherri Brouwer on November 6, 2017

Some people call them defining moments, others call them power moments. Sherri Brouwer explains the Power of Moments framework by New York Times bestselling authors, Chip and Dan Heath.

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Digital Business

6 tips for successful change enablement with Office 365

Posted by Suzanne Williams on October 31, 2017

Realizing the full benefits of Office 365 requires a thoughtfully designed and well executed change enablement program. Suzanne Williams shares six best practices to achieve success.

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Digital Business

What’s new in Dynamics 365 for service industries

Posted by Ismael Quteifan on October 27, 2017

New Dynamics 365 features are transforming service industries. Ismael Quteifan shares updates on field service, rental fleet and consignment stock management advancements.

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Artificial Intelligence

Will bots take over my insurance job?

Posted by Avanade News on October 24, 2017

As AI advances by leaps and bounds, one of the prominent questions in insurance and other industries is: Will bots take over my job? Guest blogger, Mark Breading of SMA, shares his thoughts on the subject.

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Innovation

How to successfully create your HoloLens concept

Posted by Rob Bakkers on October 23, 2017

Rob Bakkers gives a step-by-step guide on how to create a HoloLens concept in your organization. Ready to get started?

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Digital Business

Beverage company celebrates newly improved call centre

Posted by Richard Oliver on October 19, 2017

Richard Oliver of Avanade shares his experience working with a well-known beverage company to launch a new call centre operation, using existing CRM and ERP systems.

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