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Innovation

3 ingredients of design thinking for successful accessibility projects

Posted by Francesca Tassistro on January 17, 2020

Francesca Tassistro talks about the creation of a Digital & Innovation Studio Team to help define a framework for accessibility and digital inclusion as an offering for clients.

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Business Apps

Who is managing your new front office?

Posted by Dan Cefaratti on January 16, 2020

Dan Cefaratti discusses the critical roles in the new front office and what it takes for future-ready organizations to create the new back office.

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Customer Experience

The “X” in CX stands for eXceptional

Posted by Julia Martin on January 15, 2020

Julia Martin discusses three ways to deliver exceptional customer experience and grow long term affinity for your products and services.

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Customer Experience

Exploring customer experience management at Adobe CXM Space 2020

Posted by Michael Jacobi on January 14, 2020

Mike Jacobi discusses the doomed martech predictions of the 2010s and the marketing technology predictions for the 2020s that will be presented at Adobe CXM Space.

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Workplace

WX: The way to keep scarce talent

Posted by Peter Barrett on January 13, 2020

Peter Barrett explains what it takes to banks and insurers to recruit and retain exceptional talent and create the right workplace experience.

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Security

20 security predictions for 2020, from our experts

Posted by Avanade News on January 10, 2020

Find out what Avanade’s global security team thinks will be the top challenges and opportunities for securing the enterprise in 2020.

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Retail

Retail without boundaries: The future store is your home

Posted by Cristy Stone on January 9, 2020

Cristy Stone discusses the transformation of our shopping habits and the future of retail.

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Innovation

Prioritizing customers with emerging technologies

Posted by Pamela Maynard on January 7, 2020

Pam Maynard describes what executives need to consider when preparing to implement emerging technologies in their businesses.

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Business of Technology

The evolving role of HR in a gig economy

Posted by Paul Phillips on January 6, 2020

Paul Philips explains how to embrace a different approach to HR as gig workforce is replacing more traditional forms of employment.

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Security

AI and cybersecurity: Plague or promise?

Posted by Bob Bruns on January 3, 2020

Bob Bruns explains how artificial intelligence can detect and prevent cyberattacks against people and data.

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