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March 2019

13 articles

Latest

Banking

Exceeding customer expectations in financial technology

Posted by Katrin Hochstaetter on March 28, 2019

The journey towards exceeding customer expectations requires awareness, imagination and perseverance, which comes with unique challenges when developing tech solutions for the financial services industry.

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Security

Why modern security begins with ‘people first’

Posted by Chris Miller on March 26, 2019

Chris Miller explains why you can’t modernize security without securing your people.

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Workplace

Workplace experience: A new competitive edge for banks

Posted by Paul Bowen on March 25, 2019

Paul Bowen discusses the 3 key enablers to create workplace experiences that deliver more efficient operations and a superior CX.

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Application Development

Crawl, walk, run: 3 easy steps to realizing your digital ambition

Posted by Rajiv Sagar and Gaurav Aggarwal on March 21, 2019

Rajiv Sagar and Gaurav Aggarwal discuss the Crawl, Walk, Run approach and how it enables Avanade’s customers to own their digital transformation and deliver business outcomes much faster.

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Customer Experience

Doubling-down on CX with expanded Adobe partnership

Posted by Vishal Sarkar on March 20, 2019

Avanade is committed to helping brands deliver and connect compelling, relevant experiences, which is why we’re expanding our digital marketing partner ecosystem with Adobe.

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Artificial Intelligence

How to expand your RPA virtual workforce

Posted by Eric Bouguen on March 19, 2019

What are the secrets of a successful RPA and intelligent automation roll out? Eric Bouguen shares the answers ahead of Blue Prism World 2019.

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Customer Experience

What has the biggest impact: personalisation or individualised CX?

Posted by Amir Dehnad on March 18, 2019

Find out why marketing, CX and technology departments need to work together to offer a whole new level of personalisation.

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Security

Why you need better incident response – and how to do it (Part 1)

Posted by on March 13, 2019

Learn more about the risks of not being prepared, and the benefits of a fully-fledged IR strategy.

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