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November 2019

17 articles

Latest

Customer Experience

Sustain great brand experiences with future-ready customer service

Posted by Barry Givens on November 27, 2019

Future-ready companies are employing enterprise technology that brings together contact center operations with marketing customer-centricity.

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Banking

Big tech and banks: It’s getting serious

Posted by Peter Barrett on November 25, 2019

Peter Barrett highlights an increasing trend on big tech companies moving into the financial services sector

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Workplace

Sparking workplace innovation – top Teams takeaways from Ignite 2019

Posted by Tom Hoglund on November 25, 2019

Tom Hoglund shares his thoughts on MS Ignite and how enterprises can seize upon the powerful potential of Teams to redefine the way employees work.

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Digital Business

Helping Subway serve up the ultimate loyalty experience

Posted by Dan Larkin on November 22, 2019

Dan Larkin showcases the work done for Subway to transform its brand experience powered by personalized marketing.

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Workplace

How the modern workplace made waves at this year’s Microsoft Ignite

Posted by Wictor Wilen on November 20, 2019

Workplace expert, Wictor Wilen, tells us everything we need to know about this year’s Ignite event and highlights the top innovation announcements by Microsoft.

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Innovation

Manufacturing the right scenarios for blockchain

Posted by Lourens Swanepoel on November 19, 2019

Lourens Swanepoel discusses why manufacturers should start experimenting with blockchain.

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Digital Business

The costs of leaving your people behind during digital transformation

Posted by Michael Hendrix on November 18, 2019

Avoiding costly digital transformation failures will often require investing in your people as much, if not more, than you invest in new technologies.

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Innovation

#EmTechMonthly: AI for drug discovery, retro milk and inventing email

Posted by Aaron Reich on November 14, 2019

This edition of EmTechMonthly focuses on AI for drug discovery, the future of consumption, thoughts on email and more.

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Digital Business

Digital transformation: Assess before you execute

Posted by Marit van Dijk on November 13, 2019

Insights from Avanade’s recent future ready now research on digital transformation.

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