Future-ready companies are employing enterprise technology that brings together contact center operations with marketing customer-centricity.

Peter Barrett highlights an increasing trend on big tech companies moving into the financial services sector.

Dan Larkin showcases the work done for Subway to transform its brand experience powered by personalized marketing.

Mac Ghani discusses digital transformation in the manufacturing sector.

Lourens Swanepoel discusses why manufacturers should start experimenting with blockchain.

Avoiding costly digital transformation failures will often require investing in your people as much, if not more, than you invest in new technologies.

This edition of EmTechMonthly focuses on AI for drug discovery, the future of consumption, thoughts on email and more.

Marit van Dijk shares insights from Avanade’s recent future ready now research on digital transformation.

Get a detailed update on the latest Microsoft Dynamics 365 Business Applications stack features.

To fully resolve the dilemma of democratization companies need to take a step back and carefully reconsider their holistic data governance strategies.