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November 2019

15 articles

Latest

Customer Experience

Sustain great brand experiences with future-ready customer service

Posted by Barry Givens on November 27, 2019

Future-ready companies are employing enterprise technology that brings together contact center operations with marketing customer-centricity.

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Banking

Big tech and banks: It’s getting serious

Posted by Peter Barrett on November 25, 2019

Peter Barrett highlights an increasing trend on big tech companies moving into the financial services sector

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Digital Business

Helping Subway serve up the ultimate loyalty experience

Posted by Dan Larkin on November 22, 2019

Dan Larkin showcases the work done for Subway to transform its brand experience powered by personalized marketing.

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Innovation

Manufacturing the right scenarios for blockchain

Posted by Lourens Swanepoel on November 19, 2019

Lourens Swanepoel discusses why manufacturers should start experimenting with blockchain.

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Digital Business

The costs of leaving your people behind during digital transformation

Posted by Avanade News on November 18, 2019

Avoiding costly digital transformation failures will often require investing in your people as much, if not more, than you invest in new technologies.

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Innovation

#EmTechMonthly: AI for drug discovery, retro milk and inventing email

Posted by Aaron Reich on November 14, 2019

This edition of EmTechMonthly focuses on AI for drug discovery, the future of consumption, thoughts on email and more.

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Digital Business

Digital transformation: Assess before you execute

Posted by Marit van Dijk on November 13, 2019

Insights from Avanade’s recent future ready now research on digital transformation.

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Data and Analytics

Data democratization demands good governance

Posted by Avanade News on November 11, 2019

To fully resolve the dilemma of democratization companies need to take a step back and carefully reconsider their holistic data governance strategies.

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