Michael Jacobi shares his thoughts on the importance to know what customers like and then to use this knowledge to offer personalized experiences that ultimately promote loyalty.

Welcome to our monthly curation of emerging technology news tidbits and trends that help inform the research we do for our Avanade Trendlines program.

Stella Goulet explains how at Avanade, we’ve encouraged our clients to rethink their business and focus on key priorities to help balance operational efficiency with employee and client needs.

Scott Waymack and Rob Shimp share tips on how to look at long-term planning for the Teams platform.

When manufacturers take positive actions to serve customers better and embrace technology to operate more efficiently, they’re committing to becoming more digital, adaptable and sustainable.

Timur Asar explains how, with a fuller vision of the revenue ecosystem and the right external partner, new digital marketing and sale solutions can be the unifying enabler of your business, not an obstacle.

Pamela Maynard, Avanade’s CEO, discusses the innovations that have emerged during the crisis and the opportunity for businesses to reimagine and redefine the way they work, live and interact with our peers.

Avanade has established digital ethics as one of the five pillars of its AI Maturity model. The model guides decision-makers through the strategy, culture, ethics, technology and data practices they need for their AI projects and programs to be successful.

Power Platform solutions work well on their own and even better together. With Power Platform a company’s technology resources are no longer confined to one department but are available across the organization.

‘Risk of status quo’ is the new B-school phrase. Now more than ever, innovation is the foundational path for moving forward.