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December 2021

10 articles

Latest

Digital Business

What we can learn from anti-tech sentiment

Posted by Chris McClean on December 17, 2021

Exploring how we can better understand and address emotional concerns about technology to achieve better ethical outcomes, increase trust, and encourage adoption.

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Customer Experience

Regional banks: Going digital or going down?

Posted by Simon Amarasingham AND Tara Beaton on December 16, 2021

Avanade can help arm you with the powerful personalization weapons needed to meet and exceed your targets along with your customers' expectations.

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Retail

The customer is the only channel: The next step in retail evolution

Posted by Rasmus Hyltegard , Greg Jones AND Brian McIntosh on December 15, 2021

Retailers' strategy for success is meeting their customers where they are when they're ready to buy - or even when they just want an answer to a question.

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Workplace

Rethinking work: The trends that will define the workplace in 2022

Posted by Veit Siegenheim on December 14, 2021

In this short video (and accompanying recaps), we explore the key themes and trends that will shape the world of work in 2022.

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Innovation

Savvy businesses increase value from emerging technologies in 2021

Posted by Cristy Stone on December 13, 2021

Our Emerging Technologies Index shows businesses are investing more, and receiving more value, from new technologies like IoT/Edge, Blockchain and AI Recognition.

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Customer Experience

How page-based metadata can accelerate personalization at scale

Posted by Bayani Portier on December 8, 2021

Page-based metadata can help you set up personalization at scale, enabling you to adapt the user experience to the context of every visitor.

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Retail

Rethink the top 5 retail challenges with Microsoft Dynamics 365

Posted by Robert Want on December 6, 2021

Robert Want shares how Microsoft Dynamics 365 can help retailers create a personalized, omnichannel shopping experience, empower employees, and streamline operations.

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Managed Services

Embrace continual change for continuous value from managed services

Posted by Tracey Hill on December 3, 2021

Discover how we helped a client to achieve continuous value by building a new business critical platform, all delivered through a managed service.

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Health & Life Sciences

Accelerating digital transformation during a public health crisis

Posted by Mark Buckland on December 1, 2021

Mater Hospital digitizes workflows with Microsoft Dynamics 365 and Microsoft Power Apps to protect healthcare workers and their patients during the COVID-19 pandemic.

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