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January 2021

6 articles

Latest

Customer Experience

Service: The unexpected experience influencer

Posted by Vishal Sarkar on January 28, 2021

Vishal Sarkar emphasizes that now more than ever organizations must look at customer service in a different way both from a technological as well as a process standpoint.

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Innovation

Digital ethics: Global survey results and storylines to watch in 2021

Posted by Chris McClean on January 25, 2021

This blog post covers highlights from Avanade’s Global Digital Ethics Survey results.

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Security

Practical security steps to take now

Posted by Bob Bruns on January 19, 2021

Bob Bruns warns businesses that now is the time for IT operations to become more proactive across the board to defend against security risks.

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Workplace

Reconfiguring work – new ways to remedy old headaches

Posted by Brad Gephart and Greg Kriegler on January 13, 2021

Learn about Productivity Studio, a partnership between Microsoft and Avanade that seeks to enable and empower new ways of working.

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Security

Inside the kill chain: What the data tells us about security priorities

Posted by Jason Revill on January 7, 2021

Jason Revill summarizes how data fits into four vital phases of the security kill chain.

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Security

Protecting your sensitive data on remote endpoints

Posted by Farhad Mahmudov on January 5, 2021

Farhad Mahmudov provides an overview of how Microsoft 365 Endpoint Data Loss Protection can identify and protect sensitive data.

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