Master your content lifecycle with an experience-first approach
Read how to achieve a customer experience-first content management strategy that works at scale.
Five rapid-response CX strategies to adapt to the ‘new normal’
Amir Dehnad identified five key strategies that can help businesses focusing on digital experiences in the most efficient way possible.
Becoming future ready with CX-led digital transformation
Amir Dehnad explains why companies are focusing on improving the customer experience with personalized experiences and interactions.
Get past these 4 roadblocks to deliver intelligent, individualised CX
Amir Dehnad shares 4 roadblocks you need to get past to deliver individualisation and become future ready.
What has the biggest impact: personalisation or individualised CX?
Find out why marketing, CX and technology departments need to work together to offer a whole new level of personalisation.