What’s holding retailers back from workforce investment?
Giri Agarwal of Incisiv shares insight on the three things holding retailers back from investing in the employee experience.
Retailers need to better enable their frontline workforce
As retailers prioritize improving their CX, they must do so on the back of an excellent employee experience, not at the cost of it.
Emerging technologies in retail: an execution primer
Aaron Reich and Melissa Sherrard chat emerging tech in retail in this Q&A blog post with Gaurav Pant of Incisiv.
Will bots take over my insurance job?
As AI advances by leaps and bounds, one of the prominent questions in insurance and other industries is: Will bots take over my job? Guest blogger, Mark Breading of SMA, shares his thoughts on the subject.
Leaders must overcome a cultural resistance to artificial intelligence
The AI-first world promises to bring about powerful opportunities and capabilities to those who embrace it early says Avanade Managing Director, Sarah Adam-Gedge.
AI’s role in changing the outlook of the retail industry
Sahir Anand, Managing Vice-President Research & Strategy of EnsembleIQ, describes the various ways AI is helping retail.
AI strategy: building your digital ethics framework
Technology innovations are becoming more affordable, more widely adopted and more ubiquitous every day. AI promises a completely new way for us to work, interact and serve our customers and employees.
Separating Bitcoin and Blockchain to uncover value
What is a good analogy to explain blockchain? Lucas Cullen of Avanade Australia gives answers.