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Banking
Cracking agile home loan origination – Part 2
Posted on April 14, 2022
Learn how banks can make important inroads into accelerating approval turnarounds and how to start working towards new levels of operational maturity.
Banking
Cracking agile home loan origination – Part 1
Posted on April 4, 2022
Digital natives are using automation and data to disrupt approval timing; as a result fintechs & digital banks are offering home loan approvals in hours or days.
Customer Experience
How government agencies can provide multi-channel experience for citizens
Posted on August 5, 2021
How governments can enhance and improve citizen engagement with better customer centred government services and multi-channel customer experiences.