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Innovation
Design thinking is more than facilitating workshops
Posted on August 14, 2018
Design thinking has become a buzzword in the last three or four years, but as it becomes mainstream, there is a huge risk in making the topic trivial.
Innovation
Inclusion through user experience at World Usability Day 2017
Posted on December 13, 2017
Read about highlights from World Usability Day 2017 in Milan.
Workplace
Employee experience is not only a topic for HR managers
Posted on November 8, 2017
Based on research, we know employee and customer experience are tightly intertwined. Francesca Tassistro describes the influence employee experience has on customer experience.