Francesca Tassistro
Francesca Tassistro is leading Avanade’s Experience Design Talent Community, a multi-cultural and multidisciplinary team of UX designers, visual designers, experience technologists and content strategists. She is focused on applying the fundamental tenets of human-centered-design to customer experience and service design. Her main interest is in people, exploring how new products and services can bring improvements to their daily life.
Top topics Francesca writes about:
Latest
Innovation
Design thinking is more than facilitating workshops
Design thinking has become a buzzword in the last three or four years, but as it becomes mainstream, there is a huge risk in making the topic trivial.
Innovation
Inclusion through user experience at World Usability Day 2017
Read about highlights from World Usability Day 2017 in Milan.
Workplace
Employee experience is not only a topic for HR managers
Based on research, we know employee and customer experience are tightly intertwined. Francesca Tassistro describes the influence employee experience has on customer experience.
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