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Government and Public Services
How to create connected government for improved service delivery
Posted on September 20, 2022
Australia's current public sector ecosystem provides a disjointed customer experience when navigating between agencies and third parties to complete transactions.
Government and Public Services
How can public sector procurement change to support digital government?
Posted on May 30, 2022
Keeping the customer experience at the centre of decision making will be critical as the experience of digital services correlates with trust in government.