Data and Analytics
Are you finding money-making data insights fast enough?
Michael Isaac explains the Insight Discovery Process (IDP) and how it can help you find value hidden in your company’s data.
Building customer relationships: from touchpoints to transactions
Avanade digital customer experts weigh in on the best ways to convert touchpoints into transactions to build real customer relationships.
Why a true omni-channel experience can be so elusive
Delivering a true omni-channel experience to customers is no easy feat, and many of the biggest brands in the world have reached a false state of comfort.