A COO’s guide to the post-crisis world
Covid-19 has underlined the need for rapid decision-making and immediate action. At both the governmental and organisational level, lightning-fast responses to what was and still is a highly dynamic situation have been make or break.
Banks: It’s time to rethink your business strategy
Paul Bowen explains how COVID-19 has dramatically altered the banking landscape and how to rethink this industry to move forward.
Security: how banks can balance risk and productivity with remote workers
Paul Bowen explains how banks had to deliver collaborative, remote and flexible environments to continue to support colleagues and customers while maintaining a high security level.
Improving WX for banks and insurers: You can’t go it alone
Paul Bowen shares insights from Avanade’s recent research on the positive impact workplace experience has on banks and insurers.
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With new entrants looking to shake up the consumer banking sector, Paul Bowen discusses what established banks need to do to ward off these threats.
Workplace experience: A new competitive edge for banks
Paul Bowen discusses the 3 key enablers to create workplace experiences that deliver more efficient operations and a superior CX.