Latest
Customer Experience
Taking up the CX challenge: How traditional banks are lifting their game
Posted on June 21, 2022
Traditional banks are responding to customers’ needs and developing breakthrough digital capabilities to improve the mainstream customer experience.
Banking
Cracking agile home loan origination – Part 2
Posted on April 14, 2022
Learn how banks can make important inroads into accelerating approval turnarounds and how to start working towards new levels of operational maturity.
Banking
Cracking agile home loan origination – Part 1
Posted on April 4, 2022
Digital natives are using automation and data to disrupt approval timing; as a result fintechs & digital banks are offering home loan approvals in hours or days.