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22 articles

Latest

The importance of trust

Posted by David Morgan on October 18, 2018

How do you demonstrate digital trustworthiness? David Morgan shares insight on how to establish a business partnership based on mutual respect and trust.

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Who else wants to avoid a digital collision?

Posted by Chuck Ingram on October 9, 2018

Chuck Ingram shares Avanade's proven approach to avoid digital collision on your journey to becoming an Intelligent Enterprise ahead of D365UG Summit.

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Simpler is smarter with Dynamics 365

Posted by François Matte on July 19, 2018

Francois Matte unveils three key elements to a successful Dynamics 365 implementation.

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The infrastructure of intelligent experiences

Posted by Chuck Ingram on June 27, 2018

Find out how the infrastructure of intelligent experiences provides consumer-facing businesses in any industry a scalable way to deliver individualized customer experiences.

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Bot love: How to measure it

Posted by Barry Givens on May 29, 2018

One place to start learning about bots is to understand how to measure their success. Get some tips on how to do this from Barry Givens.

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What's new in Dynamics 365 for service industries? Part 2

Posted by Ismael Quteifan on April 6, 2018

In part 2 of this blog series, learn how new and existing features of Dynamics 365 can be deployed to take industry solutions to the next level.

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Rise of the intelligent enterprise

Posted by Robert Raponi on March 22, 2018

Rob Raponi walks us through a “live” intelligent field service platform recently built by Avanade.

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What’s new in Dynamics 365 for service industries

Posted by Ismael Quteifan on October 27, 2017

New Dynamics 365 features are transforming service industries. Ismael Quteifan shares updates on field service, rental fleet and consignment stock management advancements.

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Beverage company celebrates newly improved call centre

Posted by Richard Oliver on October 19, 2017

Richard Oliver of Avanade shares his experience working with a well-known beverage company to launch a new call centre operation, using existing CRM and ERP systems.

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How data-driven sales teams will continue to win

Posted by Nancie Calder on June 2, 2017

Businesses need a platform that equips salespeople with the relevant, actionable big data insights they need, when they need it the most.

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