Hear how a global pharmaceutical company transformed the way they deliver life-saving information to a vast audience through applied innovation and digital transformation.

Connor Hughes discusses putting the hearts and minds of the employee at the centre of digital transformation.

How do you connect your martech to wow your customers? Find out from Ken Ramoutar.

Delivering great customer experience takes vision and a plan. Take Avanade's CX Trek to gauge where you stand.

Learn the final two activities companies should focus on to drive exceptional customer experience with change enablement.

Barry Mike shares four areas your company should focus on to ensure your CX platforms actually deliver great customer experiences.

Ken Ramoutar shares common misperceptions of CX and gives tips to direct you on the right path.

Learn why copywriters are such a crucial part of UX design and find out 3 ways copy can play more of a starring role during the design process.

Harriet Copeland discusses the importance of looking at the roadmap of a client’s business from the perspective of every department, and then determining what the need is.

Learn the importance of treating a digital project as a business transformation for both the company’s employees and customers.