5 ways Microsoft Teams is used for clinical continuity in healthcare
- Posted on March 27, 2020
- Estimated reading time 3 minutes
In times of crisis, like the COVID-19 virus, employees in many industries will need to work in new ways to maintain business continuity. This is even more important for healthcare providers, who are on the front lines of dealing with the current pandemic. This blog post will discuss a Teams template that Avanade has developed for healthcare providers to deal with the coronavirus which can also provide a pattern for other industries. The screen shots below show examples of the many ways you can use Teams to meet these challenges. Avanade can implement a “low code” version of this template in as little as a week.
In healthcare, employees and affiliated caregivers need to be aware of the most current information about the emergency and how to respond, including information from the CDC, WHO, their healthcare provider organization, their facility and their department.
1) Providers need to collaborate around their readiness for a crisis. For example, completing preparedness checklists from organizations like the CDC and WHO.
2) Providers will want to track their COVID-19 related cases and quickly see the status of critical supplies like test kits and Personal Protective Equipment.
3) Organizations need to reduce travel and physical meetings of employees to minimize the risk of spreading the virus, while continuing educational programs and consultations with patients and between caregivers. They need to maintain clinical continuity if members of the care team are quarantined or travel restricted. This continuity includes being able to schedule virtual consultations.
And it includes being able to perform these virtual consultations using video, as well as accessing information from Electronic Health Records even if caregivers are working from home or a segregated area of the hospital.
4) Employees need to get trained on how to respond to the virus and how to work safely.
5) Caregivers need to be aware of the latest research about effective treatments.
A healthcare emergency like COVID-19 will mandate supporting new virtual ways of working. Microsoft Teams can be an essential tool to support this. We hope that sharing this information has given you some ideas for how you might do something similar to help your employees and your organization better respond in times of crisis.