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Retail

38 articles

Latest

NRF 2019: The talk of the town

Posted by Marcos Suarez on March 7, 2019

Marcos Suarez shares his key takeaways from NRF’s Big Show.

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On sale: AI lessons from the retail industry

Posted by Matt Joe on January 7, 2019

How the retail industry is leading the way in utilizing the analytical power of digital intelligence to supplement and augment their human workforce.

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Avanade and NRF 2019: Looking back, looking ahead

Posted by Corine Vives on November 28, 2018

Read about past NRF experiences and shares exciting details on Avanade's presence at NRF 2019.

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Slings and arrows won’t bring down brick and mortar

Posted by Juan Gutiérrez Botella on June 1, 2018

Learn how fashion retailers are working hard to understand shoppers’ belief systems, motivations and behaviors so they can co-create the customer experience with them.

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How retailers empower their frontline for customer experience

Posted by Gianluca Marcellino on April 30, 2018

Gianluca Marcellino is joined by special guests from Incisiv to discuss how CX is intricately linked to, reliant on and powered by retailers’ frontline associates.

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Making Sears relevant to millennials

Posted by Matt Joe on April 4, 2018

The truth is: retail isn't dead, it's changing. And successful retailers are changing with it.

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What’s holding retailers back from workforce investment?

Posted by Avanade News on March 23, 2018

Giri Agarwal of Incisiv shares insight on the three things holding retailers back from investing in the employee experience.

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Retailers need to better enable their frontline workforce

Posted by Avanade News on February 15, 2018

As retailers prioritize improving their CX, they must do so on the back of an excellent employee experience, not at the cost of it.

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