Learn how fashion retailers are working hard to understand shoppers’ belief systems, motivations and behaviors so they can co-create the customer experience with them.
What is an intelligent retailer and how can you become one? Marcos Suarez provides some insight.
Gianluca Marcellino is joined by special guests from Incisiv to discuss how CX is intricately linked to, reliant on and powered by retailers’ frontline associates.
Giri Agarwal of Incisiv shares insight on the three things holding retailers back from investing in the employee experience.
As retailers prioritize improving their CX, they must do so on the back of an excellent employee experience, not at the cost of it.
Gianluca and Giuseppe share valuable retail insights that will help you engage with your customers, wherever in the world they may be.
Aaron Reich and Melissa Sherrard chat emerging tech in retail in this Q&A blog post with Gaurav Pant of Incisiv.
It’s time to say goodbye to the shopping malls of old and hello to an exciting future of retail innovation.
Jason Hunt shares three tips for retailers on creating exceptional experiences for customers and employees during the holiday season.
Talk to us about how we can bring the power of digital innovation to your business.