Loading...

Loading...

Banking

47 articles

Latest

Banking

Sibos 2022: Don’t forget about payments

Posted by Michelle Baxter AND Geetha Gandhi on October 21, 2022

Hear about the latest payment trends coming out of Sibos: ISO 20022, CBDC and metaverse.

READ MORE

Banking

Bringing the human touch back to digital banking

Posted by Michelle Baxter on October 6, 2022

How banks can balance both human advice and digital interaction in the way they engage with customers.

READ MORE

Banking

Banking with empathy in an uncertain world

Posted by Nic Merriman on July 4, 2022

Banks need to focus on how they can support the customer to save more and maximise investment, which has the potential to increase trust and loyalty.

READ MORE

Business Apps

Seven pitfalls to avoid in improving the customer experience in banking

Posted by Tom Freeman on June 24, 2022

Many banks are getting trapped in these pitfalls when trying to match the customer experiences of retail, lifestyle, and hospitality companies.

READ MORE

Banking

Enhancing employee experience: The role of collaborative applications

Posted by Nic Merriman on June 23, 2022

Find out how collaborative applications can improve employee experience in the banking sector.

READ MORE

Customer Experience

Taking up the CX challenge: How traditional banks are lifting their game

Posted by Sonya Close-DeBais AND Behzad Bhot on June 21, 2022

Traditional banks are responding to customers’ needs and developing breakthrough digital capabilities to improve the mainstream customer experience.

READ MORE

Security

Can decentralized identities help prevent scams in a digital future?

Posted by Jefferson Costa AND Ryan Lim on June 7, 2022

To stay ahead, banks must rethink how they can safeguard consumers against cyberattacks such as scams and fraud without rolling back years of advancement they have made in customer experience.

READ MORE

Data and Analytics

How banks can minimize risk: Lessons from a leading European bank

Posted by Sarah Rench on June 3, 2022

Learn how banks can stay ahead of multiple, always-evolving risks that can impact their business with Avanade's risk management solution on the Databricks Lakehouse platform.

READ MORE

Banking

Cracking agile home loan origination – Part 2

Posted by Behzad Bhot AND Sonya Close-DeBais on April 14, 2022

A pathway for large banks to regain their ground against digital natives.

READ MORE

Banking

Cracking agile home loan origination – Part 1

Posted by Behzad Bhot AND Sonya Close-DeBais on April 4, 2022

A pathway for large banks to regain their ground against digital natives.

READ MORE

Avanade Insights Newsletter

Stay up to date with our latest news.

Contact Avanade

Next steps

Talk to us about how we can bring the power of digital innovation to your business.

Share this page