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Business Apps

26 articles

Latest

Government and Public Services

How to create connected government for improved service delivery

Posted by Gethin Constable on September 20, 2022

Australia's current public sector ecosystem provides a disjointed customer experience when navigating between agencies and third parties to complete transactions.

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Business Apps

Eight pitfalls to avoid in managing a multi-generational workforce

Posted by Karen McAteer on August 23, 2022

By avoiding the pitfalls of engaging a multi-generational workforce, organizations can capture the best of each generation’s workstyle and harness that energy for strategic growth.

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Banking

Banking with empathy in an uncertain world

Posted by Nic Merriman on July 4, 2022

Banks need to focus on how they can support the customer to save more and maximise investment, which has the potential to increase trust and loyalty.

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Business Apps

Seven pitfalls to avoid in improving the customer experience in banking

Posted by Tom Freeman on June 24, 2022

Many banks are getting trapped in these pitfalls when trying to match the customer experiences of retail, lifestyle, and hospitality companies.

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Business Apps

Six pitfalls to avoid in B2B sales transformation

Posted by Lucas Alexander on June 16, 2022

As business development and sales teams look to employ new customer engagement models, what are some common mistakes we're seeing?

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Business Apps

5 digital project pitfalls to avoid in the public sector

Posted by Barry Givens on June 6, 2022

Elected officials and civil servants at all levels are motivated to improve citizen engagement, however simply “going digital” agency by agency is destined to result in continued citizen frustrations if these common pitfalls are not avoided.

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Business Apps

Four pitfalls to avoid in transforming the patient experience in healthcare

Posted by Christiana Voelker on May 23, 2022

There are several pitfalls healthcare providers must avoid while trying to strike a balance between elevating the patient experience and maintaining their duty to a patient's wellbeing.

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Workplace

Turn your vision into value with Microsoft Power Platform

Posted by Mariëlle Boxsem-Aarts on April 12, 2022

Find out how a low-code app on Microsoft Power Platform can free up employees to focus on value-added work.

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Retail

Rethink the top 5 retail challenges with Microsoft Dynamics 365

Posted by Robert Want on December 6, 2021

Robert Want shares how Microsoft Dynamics 365 can help retailers create a personalized, omnichannel shopping experience, empower employees, and streamline operations.

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Manufacturing

Top 3 ways manufacturers can embrace the digital revolution

Posted by Tom Nall on November 22, 2021

Learn how manufacturers can address key challenges like workforce empowerment, operational complexity and disconnected data with Dynamics 365 Finance and Operations.

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