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Customer Engagement

9 articles

Latest

Responsible Business

Avanade – The smart choice for the water industry

Posted by Caroline Hambridge on August 25, 2022

Take a look at how Avanade's next-generation technologies can help maximise efficiency, employee experience and business results for the water industry

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Responsible Business

Rethinking digital innovation

Posted by Caroline Hambridge on August 19, 2022

Digital transformation makes improving operational performance without huge investment a real, actionable opportunity – rather than just a pipe dream.

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Responsible Business

Diagnose faults faster and mitigate risks

Posted by Caroline Hambridge on August 11, 2022

Learn how digital transformation can be used to help mitigate risks, forecast issues and diagnose faults faster, in order to help build a resilient business.

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Responsible Business

Rethinking the power of data

Posted by Caroline Hambridge on August 5, 2022

How can the water sector utilise the quality insights they collect to drive efficiency, hit targets and save cost? Read how power of data can help.

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Responsible Business

A sustainable future for the water industry

Posted by Caroline Hambridge on July 28, 2022

Read on to learn how utilising data and innovation could make all the difference for water companies to reach net zero targets successfully.

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Customer Experience

Transforming service with Microsoft Digital Contact Center Platform

Posted by Nancie Calder on July 19, 2022

Avanade is transforming the Contact Center experience with the Microsoft Digital Contact Center Platform to empower employees, customers & fuel business growth.

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Responsible Business

Turning the tide on the UK’s water challenges

Posted by Caroline Hambridge on November 8, 2021

Learn why the UK needs to reduce domestic water consumption and the role data plays in successful water reduction and customer engagement.

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Retail

PPE in retail: Pivot, pilot and expand to deliver premium experiences

Posted by Venkat Rao on August 26, 2021

Read how PPE will take on a new meaning for the retail and restaurant service industries: pilot, pivot and expand.

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Business Apps

Better together: The Best of the Power Platform

Posted by Anne Stanton on December 6, 2019

Find out how the Microsoft Power Platform has quickly evolved over the last few years to incorporate many of Microsoft’s best tools.

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