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Customer Experience

122 articles

Latest

Health & Life Sciences

How remote patient monitoring with AI just keeps getting better

Posted by Marianne Fanning on October 26, 2023

The use case for remote patient monitoring and AI ushers in a new era of healthcare that’s patient-centered, data-driven, and cost effective, fostering better health outcomes, convenience, and financial sustainability across the healthcare ecosystem.

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Banking

Riding the digital wave in banking

Posted by Saurabh Verma on May 4, 2023

With rising interest rates, demand for new loans is cooling – and banks need to find ways to attract, retain and engage their customers. Find out how.

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Customer Experience

Boosting customer experience with composable DXP

Posted by Brian McGee on March 21, 2023

Serving experiences targeted to specific moments within a journey relies on agile technology that can identify, measure, and activate on insights from multiple sources, then generate the right experience at the precise moment to resonate with the customer.

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Business of Technology

What to expect at Adobe Summit 2023

Posted by Martin Idziak on March 13, 2023

This blog post provides a preview of the Experience Cloud Platforms we expect Adobe to spotlight at Adobe Summit 2023.

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Marketing

Adobe Campaign v8 - a dinosaur or rockstar?

Posted by Brian Randrup on February 22, 2023

The release of Adobe Campaign v8 has brought big changes in the engine room. Plus, new features that brings Adobe Campaign forward and ready for the future.

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Customer Experience

From kitchen redesign to digital transformation: what I’ve learned

Posted by Jeremy Kolpak on January 31, 2023

Are you starting your digital transformation with the blueprint you need to create the experience you want?

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Data and Analytics

Teaming up with Amperity to offer modern data stack on Microsoft Cloud

Posted by Aaron Reich AND Alan Grogan on December 8, 2022

Avanade and Amperity are launching a collaboration across Europe to help clients achieve a unified, 360-degree customer profile.

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Customer Experience

How Avanade is driving human impact through experiences

Posted by Jason Hunt on October 28, 2022

Today, Avanade X puts humans at the intersection of strategy, design, and technology to show the world what’s possible when you give technology purpose.

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Business Apps

Seven pitfalls to avoid in improving the customer experience in banking

Posted by Tom Freeman on June 24, 2022

Many banks are getting trapped in these pitfalls when trying to match the customer experiences of retail, lifestyle, and hospitality companies.

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Banking

Enhancing employee experience: The role of collaborative applications

Posted by Nic Merriman on June 23, 2022

Find out how collaborative applications can improve employee experience in the banking sector.

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