What can marketers do to ensure they are ready for a world where AI is everywhere? Avanade CMO Stella Goulet offers three strategic actions.

We’re excited to announce that Infusion is joining the Microsoft Customer Engagement Alliance, a new strategic collaboration between Microsoft and five leading Microsoft National Gold Partner digital consulting firms.

Bots are saving employees from repetitive tasks and allowing them to concentrate on more strategic activities that drive value and revenue.

Growth in digital shopping coupled with smart in-store omnichannel technologies has redefined the way fashion and apparel retailers operate.

Ready to drive business value from Robotics Process Automation (RPA)? Bernadette Harkin of Avanade shares tactics on how to get there.

Jim Hays shares insights from Avanade and EKN Research retail study and describes how stores (and their workforce) will change over the next few years.

Nancie Calder of Avanade shares the immense benefits of migrating to Microsoft Dynamics 365 and gives advice on how to make the transition a smooth one.

In new study, retail execs unanimously envision a change in the role of physical store formats: from traditional sales centers to experiential environments.

With the right solution, retailers can leverage ERP to create more efficient, enriched and personalised customer experiences says Avanade's Lefkonidjates.

ERP in retail has changed from an integrated system for conducting day-to-day tasks to providing a dynamic, unified, and strategic view of the business.