Gianluca and Giuseppe share valuable retail insights that will help you engage with your customers, wherever in the world they may be.
Ken Ramoutar shares common misperceptions of CX and gives tips to direct you on the right path.
Aaron Reich and Melissa Sherrard chat emerging tech in retail in this Q&A blog post with Gaurav Pant of Incisiv.
Jason Hunt shares three tips for retailers on creating exceptional experiences for customers and employees during the holiday season.
Digital retail expert Marcos Suarez Fernandez describes the technology on display at Avanade’s Digital Retail Lab at NRF 2018.
Camille Baumann shares five tips retailers can use to avoid bad online customer experiences during the holidays.
Richard Oliver of Avanade shares his experience working with a well-known beverage company to launch a new call centre operation, using existing CRM and ERP systems.
What can marketers do to ensure they are ready for a world where AI is everywhere? Avanade CMO Stella Goulet offers three strategic actions.
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