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Customer Experience

109 articles

Latest

Customer Experience

The digital innovator that delivers a fluid customer experience

Posted by Avanade News on January 10, 2022

Avanade improves customer engagement through building better customer experiences and managing data across the digital marketing customer lifecycle.

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Retail

The customer is the only channel: The next step in retail evolution

Posted by Rasmus Hyltegard , Greg Jones AND Brian McIntosh on December 15, 2021

Learn how successful retailers found ways to integrate their in-store and online operations to delight their customers with engaging experiences at scale.

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Nonprofit

Strengthening trust in public sector technology

Posted by Paul Marsh AND Chris McClean on November 29, 2021

Learn how the public sector needs to foster trust as it embraces new technologies and innovative digital services.

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Customer Experience

A salute to our 2021 Sitecore Experience winners

Posted by Anthony Wickham on November 12, 2021

A salute to Avanade’s clients who received the Sitecore Experience Award 2021 for their best-in-class digital innovations.

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Marketing

How a hot stage light and gardening gloves made me rethink Martech

Posted by David Dorrian on November 5, 2021

Learn how Avanade can help your MarTech stack and marketing operations teams navigate the tough choices and deliver growth for your organization.

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Customer Experience

Scale your content without escalating your costs

Posted by Abir Shome on October 12, 2021

How to scale your customer personalization content without escalating the costs of your marketing efforts with the help of AEM and Adobe Target.

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Customer Experience

Build a path to personalization by empowering your people

Posted by Paul Murphy on September 28, 2021

Organizations who create personalized customer experiences through personalization see an increase in their ROI, customer loyalty, revenue and efficiency.

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Nonprofit

3 ways to deliver better citizen services

Posted by Paul Marsh on September 16, 2021

Learn 3 ways the government can provide better citizen services through data, automation and collaboration and increase trust in the state.

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Marketing

Rethink your marketing strategy with composable digital platforms

Posted by Dave Moore on September 9, 2021

Why organizations focused on flexibility, scalability, speed and innovation turn to composable digital platforms for their digital marketing efforts.

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Customer Experience

Build a future-ready strategy for experience management

Posted by Dan Goldenbaum on August 30, 2021

Whether you’re just starting your digital transformation journey or you’re ready to advance to the next level, see how Avanade can help you to build rich and rewarding digital experiences.

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