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Customer Experience

104 articles

Latest

Customer Experience

Scale your content without escalating your costs

Posted by Abir Shome on October 12, 2021

How to scale your customer personalization content without escalating the costs of your marketing efforts with the help of AEM and Adobe Target.

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Customer Experience

Build a path to personalization by empowering your people

Posted by Paul Murphy on September 28, 2021

Organizations who create personalized customer experiences through personalization see an increase in their ROI, customer loyalty, revenue and efficiency.

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Nonprofit

3 ways to deliver better citizen services

Posted by Paul Marsh on September 16, 2021

Learn 3 ways the government can provide better citizen services through data, automation and collaboration and increase trust in the state.

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Marketing

Rethink your marketing strategy with composable digital platforms

Posted by Dave Moore on September 9, 2021

Why organizations focused on flexibility, scalability, speed and innovation turn to composable digital platforms for their digital marketing efforts.

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Customer Experience

Build a future-ready strategy for experience management

Posted by Dan Goldenbaum on August 30, 2021

Whether you’re just starting your digital transformation journey or you’re ready to advance to the next level, see how Avanade can help you to build rich and rewarding digital experiences.

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Responsible Business

Ask Avanade: Sustainability

Posted by Avanade News on August 19, 2021

In this edition of Ask Avanade, our global experts share actions business leaders should take to drive sustainability in their organizations.

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Customer Experience

How government agencies can provide multi-channel experience for citizens

Posted by Behzad Bhot on August 5, 2021

How governments can enhance and improve citizen engagement with better customer centred government services and multi-channel customer experiences.

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Manufacturing

Close the manufacturing skills gap with personalized experiences

Posted by Tara Beaton on July 29, 2021

With the manufacturing industry facing a labor and a skill gap shortage, this article delves into how to attract and retain top manufacturing talent.

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Customer Experience

The four pillars of a modern digital experience architecture

Posted by Ankita Shetty on July 22, 2021

Learn why the 4 pillars of a modern digital experience architecture are crucial for a competitive digital experience for your business and your customers.

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Customer Experience

Master your content lifecycle with an experience-first approach

Posted by Amir Dehnad on July 19, 2021

Read how to achieve a customer experience-first content management strategy that works at scale.

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