digital experience

2 articles



Insurance agencies look to digital to hold on to customers

Posted by McKenzie O'Brien on September 13, 2016

The insurance industry is in the middle of a radical operational shift. The traditional agency model of customers working solely and directly with an agent is giving way to a direct-to-consumer digital model that gives customers hands-on ability to make their own choices and purchase decision. That means  insurance agencies should be able to provi...

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Why you need to think of your digital retail strategy as an iceberg

Posted by Marcos Suarez Fernandez on July 19, 2016

Marcos Suarez Fernandez shares how to implement Avanade's six pillars for digital retail success to build a robust, complete digital retail strategy.

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