digital sales and service

4 articles



Bots taking digital sales and service by storm

Posted by Kathrine Lord on June 14, 2017

Bots are saving employees from repetitive tasks and allowing them to concentrate on more strategic activities that drive value and revenue.

Read more


Digital sales tools: overcoming the adoption barrier

Posted by Nancie Calder on March 22, 2017

Nancie Calder shares we’re at the point where we can show the benefits of digital sales tools to salespeople’s day-to-day working life, learn exactly how.

Read more

Digital Business

Great employee experiences = great customer experiences

Posted by Annette Giardina on January 31, 2017

The sales cycle hasn't changed since the days of the cavemen. It's always been about the transaction between buyer and seller, whether that's a spear in return for meat, or dollars for a car. What has changed are the expectations of the consumer, and consequently the expectations of the employee. What Needs to Change? Not too long ago the key f...

Read more


The rise of the machines

Posted by Sanjay Marwaha on January 04, 2017

Read about the new role for robots and artificial intelligence in banking and wealth management by Avanade's Sanjay Marwaha.

Read more

Avanade Insights Newsletter

Stay up to date with our latest news.

Next steps

Talk to us about how we can bring the power of digital innovation to your business.

Contact Avanade
Modal window
Share this page