Dan Cefaratti discusses the critical roles in the new front office and what it takes for future-ready organizations to create the new back office.
When it comes to customer service and field service, it’s the asset that is the center of the universe.
Vishal Sarkar shares what Avanade has been doing over the past 12 months around Microsoft Dynamics 365 and what to expect from us at the Microsoft Business Applications Summit.
The sales cycle hasn't changed since the days of the cavemen. It's always been about the transaction between buyer and seller, whether that's a spear in return for meat, or dollars for a car. What has changed are the expectations of the consumer, and consequently the expectations of the employee. What Needs to Change? Not too long ago the key focus...
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