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Digital Sales and Service

4 articles

Latest

Innovation

Bots taking digital sales and service by storm

Posted by Kathrine Lord on June 14, 2017

Bots are saving employees from repetitive tasks and allowing them to concentrate on more strategic activities that drive value and revenue.

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CRM

Digital sales tools: overcoming the adoption barrier

Posted by Nancie Calder on March 22, 2017

Learn how to show the benefits of digital sales tools to salespeople’s day-to-day working life.

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Digital Business

Great employee experiences = great customer experiences

Posted by Annette Giardina on January 31, 2017

Differentiation comes from a great customer experience, and it is achievable when it is backed by a great employee experience.

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Artificial Intelligence

The rise of the machines

Posted by Sanjay Marwaha on January 4, 2017

Read about the new role for robots and artificial intelligence in banking and wealth management.

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