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Digital Sales and Service

5 articles

Latest

Business Apps

How to future-proof your customer experience

Posted by Vishal Sarkar on June 6, 2019

Vishal Sarkar shares what Avanade has been doing over the past 12 months around Microsoft Dynamics 365 and what to expect from us at the Microsoft Business Applications Summit.

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Artificial Intelligence

Bots taking digital sales and service by storm

Posted by Avanade News on June 14, 2017

Bots are saving employees from repetitive tasks and allowing them to concentrate on more strategic activities that drive value and revenue.

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Business Apps

Digital sales tools: overcoming the adoption barrier

Posted by Nancie Calder on March 22, 2017

Learn how to show the benefits of digital sales tools to salespeople’s day-to-day working life.

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Customer Experience

Great employee experiences = great customer experiences

Posted by Annette Giardina on January 31, 2017

Differentiation comes from a great customer experience, and it is achievable when it is backed by a great employee experience.

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Artificial Intelligence

The rise of the machines

Posted by Sanjay Marwaha on January 4, 2017

Read about the new role for robots and artificial intelligence in banking and wealth management.

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