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Employee Experience

14 articles

Latest

Digital Business

Employee experience is not only a topic for HR managers

Posted by Francesca Tassistro on November 8, 2017

Based on research, we know employee and customer experience are tightly intertwined. Francesca Tassistro describes the influence employee experience has on customer experience.

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Digital Business

6 tips for successful change enablement with Office 365

Posted by Suzanne Williams on October 31, 2017

Realizing the full benefits of Office 365 requires a thoughtfully designed and well executed change enablement program. Suzanne Williams shares six best practices to achieve success.

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Digital Business

Beverage company celebrates newly improved call centre

Posted by Richard Oliver on October 19, 2017

Richard Oliver of Avanade shares his experience working with a well-known beverage company to launch a new call centre operation, using existing CRM and ERP systems.

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Digital Business

#DWEXP: making your workplace shine brighter

Posted by Tom Hoglund on June 16, 2017

Learn top strategies and vital lessons from the high performers by joining us at DWEXP.

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Business of Technology

Time to cast a spotlight on Shadow IT

Posted by Bernadette Harkin on May 2, 2017

Avanade's Bernadette Harkin gives four key suggestions on tackling Shadow IT scenarios in your organization.

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Retail

Retailers look to employees to provide a great in-store experience

Posted by Barry Givens on April 27, 2017

Avanade global research study shows retailers are anticipating big changes to their store formats.

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Data and Analytics

Mapping digital workplace insights to business value context

Posted by Ed Bobrin on April 24, 2017

Digital transformation is a journey. Before you run, you must walk says Ed Bobrin. Take your first step with Avanade's Digital Workplace Insights.

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Digital Business

Top three things to know when moving to Office 365

Posted by Tom Hoglund and Brad Gephart on March 15, 2017

Avanade digital workplace experts Tom Hoglund and Brad Gephart share the top three things to know before making the move to Microsoft Office 365.

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Digital Business

Great employee experiences = great customer experiences

Posted by Annette Giardina on January 31, 2017

Differentiation comes from a great customer experience, and it is achievable when it is backed by a great employee experience.

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Digital Business

Is the Internet of Things a game-changer for employee experience?

Posted by Chris Archey on July 5, 2016

Learn how the Internet of Things (IoT) benefits a digital workforce and the employee experience.

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