Aaron Reich explains the research he did in 2019 with his team for the Avanade Trendlines program and the agenda for 2020.

Amir Dehnad explains why companies are focusing on improving the customer experience with personalized experiences and interactions.

Strategy for modernizing marketing by bolstering experiences, efficiencies and innovation across the organization.

Future-ready companies are employing enterprise technology that brings together contact center operations with marketing customer-centricity.

Mac Ghani discusses digital transformation in the manufacturing sector.

Insights from Avanade’s recent future ready now research on digital transformation.

Nic Merriman outlines the four main routes or “digital pathways” banks can take according to new research developed by MIT-CISR.

Jim Hay shares a few stats from Avanade’s new future-ready research and connects the dots to his personal life.

Edwin Jongsma shares details about Avanade’s presence at Dynamic Communities Summit 2019.

Peter Barrett shares some of the key themes emerging from Sibos 2019.