Modernizing 311 systems with AI can enhance service delivery by providing personalized, proactive interactions and reducing call volumes.

As government agencies conclude their Microsoft Copilot trials, it’s time to accelerate the journey toward 100% adoption for the public sector workforce.

Hybrid Cloud is an ideal transitionary choice for central government agencies, offering the benefits of public cloud when its available and when it makes sense to use it, combined with the data residency and performance benefits of private cloud.

Prioritize investments in the cybersecurity solutions and people needed to create a fast, safe, and unobtrusive environment with the power of the Microsoft Platform.

Digital transformation offers agility, insight, and security for more sustainable operations for the public sector.

Governments and public service agencies should embrace the role generative AI can play in streamlining processes and maintaining a human-centric perspective.

As we say goodbye to the centralised GOV.UK Platform-as-a-Service later this year, what are the options for individual departments and teams and how do you make it a success?

Generative AI can lead to more informed, targeted and meaningful interactions between government agencies and the citizens they serve.

Budget cuts. Rising inflation. Domestic political uncertainty. But there are still plenty of opportunities to do more with less in the public sector.

The Infrastructure Investment and Jobs Act is increasing public sector grant funding. Grant opportunities are open now, including the recently announced State and Local Cybersecurity program.