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Harvard Business Review

2 articles

Latest

Avanade Spotlight

Focus on customer experience for a 3 to 1 return on your investment

Posted by Ken Ramoutar on June 7, 2016

A global study by Avanade and Sitecore has determined that brands that invest in great customer experiences reap financial benefits.

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Digital Business

The Kodak curve & your business

Posted by Ruven Gotz on April 18, 2016

Where is your company on the Kodak Curve?

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