Gianluca Marcellino is joined by special guests from Incisiv to discuss how CX is intricately linked to, reliant on and powered by retailers’ frontline associates.
Giri Agarwal of Incisiv shares insight on the three things holding retailers back from investing in the employee experience.
As retailers prioritize improving their CX, they must do so on the back of an excellent employee experience, not at the cost of it.
Aaron Reich and Melissa Sherrard chat emerging tech in retail in this Q&A blog post with Gaurav Pant of Incisiv.
It’s time to say goodbye to the shopping malls of old and hello to an exciting future of retail innovation.
Jason Hunt shares three tips for retailers on creating exceptional experiences for customers and employees during the holiday season.
Digital retail expert Marcos Suarez Fernandez describes the technology on display at Avanade’s Digital Retail Lab at NRF 2018.
Corine Vives reveals the technologies Avanade will showcase at National Retail Federation (NRF) "The Big Show" 2018.
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