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Operations

17 articles

Latest

Retail

Why front-end customer service relies on backend operations

Posted by Nick Lefkonidjates on June 14, 2017

For the omnichannel experience to be successful, front-end platforms must align perfectly with back-end operations and systems such as ERP.

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Artificial Intelligence

Achieving ROI from Robotic Process Automation in financial services

Posted by Ananda Bose on May 24, 2017

Learn about achieving ROI with Robotic Process Automation (RPA) in financial services.

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Innovation

Achieving ROI from Robotic Process Automation in financial services

Posted by Ananda Bose on May 24, 2017

Learn about achieving ROI with Robotic Process Automation (RPA) in financial services.

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Retail

The role of ERP in retail has changed

Posted by David Vitak on March 16, 2017

ERP in retail has changed from a system for conducting day-to-day tasks to providing a dynamic, unified, and strategic view.

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Digital Business

Your companion on the omni-channel journey

Posted by Ismael Quteifan on February 10, 2017

Consumer behaviour keeps changing and businesses must keep up. Avanade's Ismael Quteifan shares modern omni-channel strategy using Microsoft ecosystem.

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ERP

Are business processes and apps really linked in your ERP system?

Posted by Michael Merfeld on January 25, 2017

Review the key points for making sure business applications reflect and drive your actual business processes using ERP.

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Health Care

Why health care needs a chief of work

Posted by Michelle Caldwell on January 06, 2017

There's a new role in C-suite: Chief of Work. Learn how the Chief of Work can improve health care.

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Technology Infrastructure

Are CIOs prepared to modernise their IT operations?

Posted by Paul Bowen on December 08, 2016

CIOs are constantly asked to reduce budget and drive innovation; it's critical to have a IT modernization approach in place.

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Retail

3 digital workplace productivity tools for retail store environments

Posted by Krishnan Rajaram on September 28, 2016

Tips on introducing digital workplace productivity tools into store environments.

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Cloud Computing

Modernize IT operations to truly unlock the promise of cloud

Posted by David Gnall on September 07, 2016

Consider modernizing the operations of IT in order to truly unlock the promise of cloud in your enterprise.

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