To remain competitive, attitudes about back-end systems and investment needs to change.

Growth in digital shopping coupled with smart in-store omnichannel technologies has redefined the way fashion and apparel retailers operate.

Avanade global research study shows retailers are anticipating big changes to their store formats.

We highlight four Avanade clients who won 2016 Sitecore Experience Awards for excellence in customer experience and digital marketing.

Trend #1 in Avanade's Tech Vision 2017 says we believe that consumer experiences will be shaped through AI, creating meaningful and magical interactions.

Avanade's CTIO Chris Miller shares the five pillars that make up #AvanadeVision17.

In my first blog post discussing using personalisation to deliver a seamless customer experience, we delved into context marketing strategy. This follow-up post considers how the people prerogative and frictionless personalisation impact user experience. The People Prerogative While all big brands will have people on hand who are familiar with cus...

Read about the new role for robots and artificial intelligence in banking and wealth management.

Rodolfo Roim explains digital workplace transformation benefits and liquid workforce enablement through Avanade's banking industry solutions.

Avanade digital customer experts weigh in on the best ways to convert touchpoints into transactions to build real customer relationships.