Design thinking has become a buzzword in the last three or four years, but as it becomes mainstream, there is a huge risk in making the topic trivial. Learn more from Francesca Tassistro.

How do you connect your martech to wow your customers? Find out from Ken Ramoutar.

Gianluca Marcellino is joined by special guests from Incisiv to discuss how CX is intricately linked to, reliant on and powered by retailers’ frontline associates.

AI brings new urgency to digital ethics. Get acquainted with the four pillars of a digital ethics framework.

As retailers prioritize improving their CX, they must do so on the back of an excellent employee experience, not at the cost of it.

The AI-first world promises to bring about powerful opportunities and capabilities to those who embrace it early says Avanade Managing Director, Sarah Adam-Gedge.

Technology innovations are becoming more affordable, more widely adopted and more ubiquitous every day. AI promises a completely new way for us to work, interact and serve our customers and employees.

Read how the benefits of Azure Stack are game changers for hybrid cloud.

IT leaders should focus on four primary areas to quantify how cloud adoption could support their Brexit plans.

Big IT modernization projects require a big investment, justified with a business case that demonstrates a worthwhile ROI.