Avanade gains insight from Vice President of IT at Metal Exchange Corp, who shared his perspective on how MEC has continued to expand its definition of agility.
Learn how to overcome 3 common selling challenges that organizations face on their digital selling journey, and how to address them with intelligent sales.
An advantage to using a CDP to store customer data in a central location an organization can achieve better results and better customer experiences.
How organizations can rethink their customer experience measurement in terms of outcomes instead of internal metrics.
Avanade’s digital transformation solution helped Mater during the pandemic by digitizing processes within the hospital and helping expand its patient homecare.
How call centres can provide accessible, empathetic experiences for customers without putting the health and safety of everyone at risk during the pandemic.
Read our FASTR guide to positively impacting your customer service experience.
5 ways organizations can create customer-centric, intelligent eCommerce experiences to meet customer needs and enhance their customer experience online.
Learn how marketing automation helps evolve experiences in a digital world.
Vishal Sarkar emphasizes that now more than ever organizations must look at customer service in a different way both from a technological as well as a process standpoint.
Talk to us about how we can bring the power of digital innovation to your business.