7 articles



Slings and arrows won’t bring down brick and mortar

Posted by Juan Gutiérrez Botella on June 1, 2018

Learn how fashion retailers are working hard to understand shoppers’ belief systems, motivations and behaviors so they can co-create the customer experience with them.

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The holiday season: no better time to walk in your customer's shoes

Posted by Jason Hunt on December 18, 2017

Jason Hunt shares three tips for retailers on creating exceptional experiences for customers and employees during the holiday season.

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Retailers look to employees to provide a great in-store experience

Posted by Barry Givens on April 27, 2017

Avanade global research study shows retailers are anticipating big changes to their store formats.

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Study shows retailers overlook employees when changing store formats

Posted by Barry Givens on March 23, 2017

Retail execs unanimously envision a change in the role of physical store formats: from traditional sales centers to experiential environments.

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What retailers need to look for in an ERP solution

Posted by Avanade News on March 21, 2017

Retailers can leverage ERP to create more efficient, enriched and personalized customer experiences.

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The time is now for in-store retailers to get digital

Posted by David Vitak on April 26, 2016

In store sellers can now provide a persinalized experience with digital, adding a unique, human touch.

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Defining the future of seamless shopping at NRF 2016

Posted by Aaron Reich on January 13, 2016

We are challenging Avanade clients this year to define the future of seamless shopping for their customers and workers, the play between digital and physical.

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