Avanade research with Sitecore shows that for every US$1 spent on customer experience, organizations are seeing a $3 return and a boost in revenue by 19%.
A global study by Avanade and Sitecore has determined that brands that invest in great customer experiences reap financial benefits.
The sales industry is suffering from high turnover rates by as much as 25%. Digital Sales can be instrumental in helping to turn attrition rates around.
Organizations are discovering more ways the Internet of Things (IoT) can deliver business value.