Reimagining the workplace value equation at Gartner’s flagship HR event
- Posted on October 29, 2019
- Estimated reading time 3 minutes
If you were at Gartner ReimagineHR this year, the following statements might sound familiar…
- “We need to coordinate our employee experience initiatives to drive maximum value.”
- “We’re struggling to build a high-performing culture.”
- “We’re under pressure to support the board with a better talent strategy.”
- “We’re searching for approaches that will help us reimagine work, to improve business performance.”
- “We need to understand how AI is going to affect jobs and accelerate digital skills development.”
Gartner’s 2019 ReimagineHR conference – the first we’ve sponsored here at Avanade – served up a number of diverse perspectives and common CHRO challenges.
ReimagineHR in retrospect
Through conversations with conference attendees at our exhibition stand, we identified three recurring themes:
1. The battle to improve collaboration and reduce work complexity.
2. Expectations on HR programs to deliver more business performance.
3. Measurement really matters – not just to show progress, but to justify investment in the first place.
These themes underline why organizations are increasingly recognizing the importance of effective employee experience (EX) as a driver of competitive advantage.
You might have read about Workplace Experience (WX) – a new approach we’ve developed that modernizes the workplace ecosystem to drive sustainable value. WX delivers cost efficiency, productivity and growth by combining technology, operations, culture and EX evolution.
But very few companies have been able to identify the specific elements of employee experience transformation that contribute most significantly towards specific business goals.
A new, more quantifiable era for EX and CX
During our popular presentation at ReimagineHR, we revealed a new capability that helps organizations to understand the direct relationship between EX and CX. It also recommends actionable initiatives that contribute to improved financial performance – making it easier to prioritize and boost confidence in EX investments.
Whether you’re seeking greater sales and profits, more customers, larger market share or increased shareholder value, . And that’s why we’re so excited about this new capability – because it showcases the powerful returns that effective workplace experiences can deliver. We’ll reveal more about this exclusive capability – which encompasses extensive research, advanced data science, multivariate analysis, AI, machine learning and predictive analytics – very soon.
But in the meantime, here are three practical steps you can take to generate momentum for your workplace initiatives:
1. Apply a data- and insight-driven approach to your EX transformation, just as you do for CX.
2. Confirm your business goals and develop a clear understanding of how employee experience initiatives will deliver competitive advantage.
3. Ensure key groups across facilities, HR, IT and lines of business are meeting regularly to create an integrated employee experience strategy and portfolio of change initiatives.
Find out more – explore our WX content
As I’ve mentioned above, work on our pioneering capability is reaching its final stage and we’ll be making further announcements shortly. So, stay tuned to our blog in the coming weeks.
In the meantime, you can learn more about why it’s critical for HR leadership to focus on business performance improvement, and why partnering with IT and other leaders is key when shaping EX change initiatives, by exploring our latest WX content.