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My delivery management career: from customer to employee

  • Posted on November 3, 2014

delivery career

This is a guest blog post written by Avanade alum, Erin O'Brien.

My Avanade delivery management career journey is an interesting one.  I actually started as an Avanade client!

Straight out of university, I was working for a large consulting company doing everything from requirements analysis to testing and business process engineering. I moved to China, and stayed with this company for about seven years, and then transitioned to the client side. As special projects manager in charge of launching new websites and implementing CRM systems, I became Avanade’s client.

After working with Avanade for about three months, my contract role finished, and Avanade thought they would like to have me on their side, so I joined Avanade. At the time, I was employee number eight in China, so I essentially created the delivery role and wore all hats: project manager, delivery manager, and everything in between. Today, I am the delivery lead for Avanade Greater China, responsible for projects across Hong Kong and Macau.

People outside of the IT industry may not understand the value that delivery management brings to the table. There are multiple levels, but the primary value is the coordination point. You’re the single point of contact for the client, you manage stakeholders, and you manage the internal business.

Over the years, Avanade has really invested in me and my delivery management career. I’ve attended a lot of training courses, but probably the biggest investment was Avanade allowing me to create my own role. I’d never done anything like that before, and the company empowered me to be successful.

From my perspective, Avanade is a fun and energetic place to work. I think it’s the people I work with that make it so great – everyone embodies our ‘orange’ spirit, and everyone enjoys coming to work.

If you are interested in exploring Avanade career opportunities, I highly encourage you to do so.

You can watch 15 Avanade delivery employees from San Francisco to Sao Paulo, including myself, share what delivery management is all about. Also check out my colleagues Fernanda and Mario, as they tell their own delivery career stories.

Julie Bruns

Great story Erin!  Congrats on your success!

November 6, 2014

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