Next week at Sitecore Symposium, Avanade will demonstrate how to get more from your Sitecore investment to deliver a better experience for your customers. We look forward to sharing how we help our award-winning clients maximize their customer experience platform to get the results they need, fast.  

Ready to get tactical? Join our team at Avanade expo booth #505 from Monday through Wednesday to learn how to put our best practices to work for your business. Here’s the rundown of our revolving booth demo sessions*:

High-performing brands & complex platforms at speed
Presented by Roderick Browder
Monday 6:30-7pm | Tuesday 10:30-11:30am | Wednesday 11:30am-12:30pm (featuring special guest MongoDB)

Building and supporting Sitecore in PaaS, IaaS, or private cloud environments is no simple feat. Through our secure cloud services accelerators and cloud transformation services, our Sitecore clients put data at the heart of their decision making and operations across the business. We also offer digital marketing managed services designed specifically for Sitecore in Azure that enable agility and rapid pace. Don’t miss our Wednesday activities when we’ll be joined by experts from MongoDB.

Using personalization to maximize ROI with Sitecore
Presented by Joe Kehoe
Tuesday 11:30am-12:30pm | Wednesday 1:30-2:30pm

You’ve already invested in a robust CX platform, so take advantage of its high-impact capabilities like personalization. Research shows that personalized experiences can lead to higher conversion rates, increased order values, and better business performance overall. In this session we’ll cover how to build the 1-to-1 relationship with your customer through a continued program of evolution across implicit Sitecore personalization to enable persona based conversation, and increasing relevance and driving conversion with a test-and-evolve approach to A/B and multivariate testing. Plus, learn how Avanade’s position as Microsoft’s leading global partner means we can connect the entire experience ecosystem between ERP, CRM, content and marketing to deliver personalization at scale.

Differentiate and transform your search experience with Coveo and Sitecore
Presented by Joe Kehoe and Coveo
Monday 7:00-7:30pm

It’s predicted that chatbots and natural language understanding will save businesses, especially those in banking and healthcare, over $8B by 2022. Building high-performing experiences that leverage these cost-saving technologies is key. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. During this session, learn how Avanade and Coveo, together with Sitecore, can help you deliver personalized and relevant messaging and next-best-action to your customers and internal employees in your digital enterprise.

Digital delivery excellence at scale
Presented by Kit Cayetano-Puertollano
Monday 5:30-6:00pm | Tuesday 12:30-1:30pm | Wednesday 2:30-3:30pm

Unsure how to deliver and continuously optimize your digital solutions at scale while being cost effective?  Visit our Symposium expo booth and learn how our Digital Delivery Centers have delivered best in class and Sitecore Experience Award winning experiences with the Sitecore experience platform. We’ll share how our clients have utilized our digital factories to deliver at scale and with quality with Sitecore using some of our proven IP and Sitecore delivery assets that enable agility and quick project start up, reducing cost and time to market.

Real-world customer headless
Presented by Adam Simmonds
Monday 6-6:30pm | Tuesday 2:30-3:30pm | Wednesday 12:30-1:30pm

The digital revolution is in full swing, and the lines between devices and touchpoints in the physical and digital worlds are becoming ever more blurred. Modern customers demand that experience platforms like Sitecore deliver personalized and relevant experiences via channels that extend beyond the web, like kiosk, IoT, and even Mixed Reality. In this session, hear about our work with award-winning clients as they gradually embrace headless CMS and start the journey to rich, channel-agnostic experiences on Sitecore.

Sitecore-enabled CX journeys and capabilities – resources and utilities
Presented by Jarmo Jarvi
Contact SymposiumMeetings@avanade.com for demo times.

Avanade has delivered world-class and Sitecore award winning experiences for energy, resource and utilities organizations across the globe.  Learn how our best practices and expertise in the industry have shaped our new utilities accelerator for Sitecore, which is specifically designed to accelerate the development of customer experience and maximize ROI when implementing Sitecore in the resource and utilities market.  

In addition to spending time at our booth, I also highly encourage you to attend our various track sessions that span across content, commerce, analytics, marketing strategy, accessibility, and more. Check out Avanade’s full event program for the week to learn more about what we’ll be up to in Orlando, and to mark your calendars for our sessions.

To set up a time to meet with us on-site, please email SymposiumMeetings@avanade.com

*Schedule and program details subject to change.