Business SituationHistorically, this Insurance Provider utilized disparate email systems being used by nine separate business groups that comprise this large organization.
These various email platforms were costly to operate and maintain and the complex web of back-end systems necessary to keep them running was difficult to manage. In addition, the systems were road blocking effective collaboration among employees – both within and between the distinct business groups.
SolutionIn partnership with Microsoft, Avanade conducted an extensive assessment of the company’s environment and applications and developed a roadmap for migrating onto the more modern and unified Microsoft Office 365 cloud platform for communications, including email and Lync for IM. Avanade’s in-depth analysis helped the customer to better understand the complexities of its migration.
Avanade worked with each of the company’s separate insurance groups to migrate more than 9,000 users off existing platforms and onto Office 365 over an 18-month period. While the company handled its own change management and training, Avanade provided technical expertise and was present at training events across Canada.
The user-friendly solution enables employees to quickly and easily master communication tools. IT staff spends less time managing one centralized platform rather than the disparate systems formerly in place.
Costs to manage, operate and maintain a single collaboration and desktop platform have decreased with the migration to cloud-based Office 365.
With all employees on a single, unified platform, collaboration capabilities have dramatically improved, resulting in a boost in efficiency across the organization.