Before they choose their hospital, all Norwegian citizens can now see how the different hospitals compare, by studying quality indicators on Helsenorge.no.

Business Situation

In Norway, as of 2012, new legislation mandated development of national quality indicators to track and measure performance in the Norwegian national health services. The purpose was to provide decision making support for service providers and citizens. Citizens have the right to choose their preferred service provider, but lacks information to make their choices. The Norwegian Directorate of Health needed to align the reporting standards, and set out to present this information in an easy to consume format for citizens. They also wanted to ensure a proper process for managing the underlying data, changes and slipstreaming new indicators as needed.

Customer Solution

Accenture and Avanade worked with the team in the Norwegian Directorate of Health to develop a combined set of indicators from across health registers and medical quality registers. Leveraging a modern approach to building the indicators, they built a portfolio of reports using Microsoft SQL Server, SharePoint and PowerPivot.


The resulting solution has created an automated way for this health organization to add new quality indicators to national banks of information using simple, back-end statistical models, verifications and workflows. All of this information provides options for consumers to make relevant, real-time decisions regarding their own healthcare. ​Avanade developed this solution using an Agile delivery model, building the solution from beginning to end within a 6-week period. Helsedirektoratet became a finalist in DND's "Datawarehouse of the Year" for the solution in 2013.

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