Business SituationKiwa Register has been supplying value documents and permits on behalf of a Dutch Ministry since 2010.
When Kiwa Register started operating, each division (air, sea, land) had their own handling system varying from paper forms, PDF documents and fully automated solutions.
In order to reduce costs and optimize these processes Kiwa decided to build one platform for all of their divisions.
- Improved business agility
The new platform provides the ability to chain smaller processing steps to support an entire business process. Introducing new business processes or new steps in existing processes is now facilitated. The solution realizes a shorter time to market for new business processes.
- Insight in processing time
Insights in processing time of license requests is facilitated by using BizTalk Activity Monitoring (BAM). This information is of value for SLA’s applicable to Kiwa.