ROM Eiendom improves work efficiency with integrated CRM/SharePoint solution

Business Situation

ROM Eiendom AS is one of the leading real estate companies in Norway, with a primary focus on developing property in proximity to Norwegian railway stations.

ROM’s vision was to create better urban spaces where people meet. Having a large amount of information, ROM needed a solution to improve collaboration, sharing and structure of their knowledge.


Increased knowledge-sharing - 
Having one common storage for all documents and files, structured and tagged to related property and/or projects makes it easier for all users to share and acquire knowledge about ongoing business across all departments.

Faster decision-making - 
Employees now have better access to information in their daily work, and they are empowered to make decisions wherever they are, by having all information they need, structured and easily accessible from their mobile devices.


To structure and give a good overview of relations of properties, projects and customers, Avanade has implemented Dynamics CRM, with real-time integration of Dynamics AX and Property Management module.

 For structuring and sharing documents related to the properties and projects, Avanade has implemented SharePoint as a document and collaboration portal, integrated real-time with CRM.
 To facilitate device-independent, anywhere access, the solution utilizes third-party software with offline sync capabilities.

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Next steps

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