The new Data and AI opportunity in Financial Services
ON DEMAND - Explore how AI and analytics deliver intelligent automation, predict customer behavior, speed up processes and reduce costs.
How the new normal has changed the game for talent and how the Financial Services Industry can respond to the future worker and transformed workplace.
Operations and differentiated customer experience start by having an empowered, skilled workforce, and the support of a culture that reaches across lines of business. Through the recent crisis, what we expect from our workforce and what they expect from employers has evolved. From implementing intelligent customer care to secure yet intimate experiences through ‘contactless’ selling, our talent has a large responsibility as they move into this ‘new normal’. We’ll discuss a holistic approach for Workplace Experience (WX) achieved by combining technology, operations, culture and employee experience (EX). Learn how to create secure workplaces that empower employees, while delivering exceptional experiences.
Financial Services Executive, Northeast
Northeast Innovation Lead
Solution Designer, Modern Workplace
Sr. Director, Business Development
Find out how our insights can be applied to help your business realize results.