Great customer experiences don’t happen by accident. Start the next phase of your CX Trek!

Based on where many companies are in their customer experience journey, Avanade created a series of workshops to help them achieve their CX objectives. To get started, choose the workshop that works best for you based on your CX Trek phase!

Workshops for the Initiating and Differentiating phases

Spark Lab: An intensive week-long program taking a design-led approach to quickly uncover immediate and long-term opportunities. This workshop features brainstorming to spark ideas, prototyping, and testing concepts with end customers/users. Walk away with new growth opportunities and a roadmap!

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Innovation Day: Learn the art of the possible

Our approach is inspirational, pragmatic, and action focused. We discuss technology trends, bring the latest prototypes, demos and subject matter experts to move your vision and ideas closer to reality. These 1-day assessments range in topic and are customised to meet your specific business objectives. 
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Which planning session is right for you? Find out now.

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Next steps

Learn how our planning sessions can help you create effective digital customer experiences.

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