New thinking about design, innovation, technology
Over the past few years, we’ve watched, read and talked with colleagues, friends and family about the impact technology is having on society. As technology is increasingly ingrained into our professional and personal lives, businesses can no longer be passive participants in this change.
If you’re like most companies, you’re either embarking on or are already underway with some sort of business transformation, made possible by the democratization of advanced technology. It’s a complex journey, especially when you’re developing or implementing strategy while riding waves of change in social, mobile, cloud and data – and, now, artificial intelligence, blockchain and, potentially, quantum computing.
Making a human impact
Large organizations need to consider the impact that their transformations will have on their employees, their customers and society at large. They need to act responsibly and develop principles to implement that responsibility. These principles should inform how you think about design, innovation and technology too. We foresee three trendlines where these considerations may be most important over the next year or so:
- Taking action on digital ethics
- Combining intelligence and design
- Preparing for experiences without boundaries
Learn more by reading our Trendlines report.
Trendlines: Conversational AI
Beyond bots, it’s how you bring your company to life.
Beyond the Buzzword
When it comes to emerging technology and business transformations, there are a lot of buzzwords. But what do they actually mean and why should you care? It’s time to demystify the hype.