To support its growth, more complex customer projects and an extended product catalogue, EVS needed a new ERP implementation. The international Belgium-based company decided to forge ahead with Microsoft Dynamics AX implemented by Avanade.
EVS's first challenge was to spark new interest for a new Dynamics AX project. An audit of the processes confirmed that the company was in urgent need of a strong back-office. As the company wanted a partner with the right size, skills set and experience, EVS chose to launch the new ERP project under the wings of Avanade.
"Avanade has a strong core team in Belgium, as well as an excellent international network. They brought in the competence we needed for this project, combined with the right project management and organizational structure. That was exactly what we needed, because we are a complex organization with complex processes."
Avanade integrated the key master data (customers and product catalog) from Dynamics AX with Dynamics CRM, and added a Business Intelligence layer as well. BI cubes for general ledger, accounts receivable, accounts payable, CRM opportunities and quoted products were defined to help gain deeper insights. As the company diversifies its commercial activities, it is important that they have a clear view on all revenue streams. The reporting that is based on the BI cubes eventually are published on EVS’s Microsoft SharePoint environment.
The new information system that Avanade put in place with Dynamics AX will play a key role in the future, allowing managers to respond to business opportunities with more agility. “All in all, there really wasn’t one specific business driver for the ERP project,” Philippe Gilbert concludes. “It all came down to the global efficiency of our business processes. That’s not something you can put your finger on. But even though there may not be tangible or measurable results right away, it remains clear that without this project there would have been an awful lot of trouble. Dynamics AX brought back the stability that we needed to support and sustain the company’s growth. We are ready for the future.”