Healthcare in the consumer age
Advancements in the treatment of illnesses have made remarkable progress over the past few years. However, the business operations and supporting infrastructure surrounding how healthcare organizations interact with patients have lagged behind what’s happening in many other industries.
Add to that patients seeking more active participation in their care along with a more personalized approach. These factors mean that healthcare enterprises are being pushed to find ways to improve the patient experience while still ensuring better outcomes and lower costs.
"By orchestrating and managing a seamless patient journey, this new platform is playing a critical role in supporting appropriate access to therapy, minimising barriers to access and optimising care for hundreds of thousands of patients."
Improving the patient experience
Every patient's situation is unique. But by making better use of data and analytics, healthcare organizations can ensure better outcomes for everyone and give patients back some control over their own health.
Our healthcare expertise
Much like retailers, healthcare companies must provide a convenient and personal service to their customers. Virtual care, patient personalization, mobile access and social collaboration are among the ways digital technology is revolutionizing healthcare delivery.
We have helped some of the most successful healthcare providers and payer organizations realize results through technology. We have in-depth experience providing healthcare solutions that enhance not only patient experiences and quality of care, but also security, privacy and compliance.
Working with our partners Accenture and Microsoft, Avanade offers an unmatched combination of industry and technical expertise.