The Project Connected Workforce and Connected Company
Achieving it can bring your project- or services-based business to new heights.
Every business feels the pressure these days, but project-driven and services-based organisations face distinctive challenges, whatever industry they’re in.
Siloed data, legacy systems, disconnected staff —often still using green screens and spreadsheets—limit productivity, collaboration and innovation just when these enterprises or units need them more than ever. They create friction at each step of the organisation’s business processes, slowing the speed of business and ultimately degrading customer satisfaction.
When services professionals lack visibility into the pipeline, they can’t respond with the agility that changing business needs now demand.
Organisations need a seamless, end-to-end project journey that begins with the first customer contact, and continues through quotes, project planning and execution, and project management and reporting.
That’s what the Project Connected Workforce and Connected Company delivers – for every member of the organisation.
complete client work on time
always have the data they need
deliver just-in-time insights that boost quality and customer satisfaction
give workers the right resources and measure that improvement
see projected KPIs so they can intervene successfully
see and act on the entire customer relationship
The technology solution for your Project Management Connected Workforce and Connected Company must be as broad and deep as the challenges to your organisation.
Microsoft technology meets this crucial requirement, in part because it’s based on Microsoft’s deep expertise and rich history with tools for front office, back office, collaboration, productivity, and project management. That technology includes Dynamics 365, Teams, Power Platform, and the Microsoft cloud.
The right technology is crucial—but it’s not enough. You also need an implementation based on an unmatched understanding of that technology, keen insight into how it can enhance your business processes, and tried-and-true best practices to help you achieve your business goals.
That’s where the Avanade Delivery Framework comes in, including Avanade Intelligent Enterprise Solutions (AIES) for Service Industries. It’s our business process modeling for project-driven and services-based organisations, designed to deliver more value, faster, with less risk and at lower cost. It’s how you can focus your Dynamics 365 configurations on the innovations and differentiators that deliver the biggest competitive impacts in your industry.
To be successful service organisations need to become Intelligent Enterprises.
Find out more about how Avanade’s Service Industries solutions can make your business an intelligent enterprise.